tag:devicevoice.statuspage.io,2005:/historyDeviceVoice Status - Incident History2023-07-28T09:56:58ZDeviceVoicetag:devicevoice.statuspage.io,2005:Incident/179828342023-07-28T09:56:58Z2023-07-28T09:56:58ZServer can't process some requests from UI and Hubs<p><small>Jul <var data-var='date'>28</var>, <var data-var='time'>09:56</var> UTC</small><br><strong>Resolved</strong> - Dear Customer,<br /><br />All functionality is restored.<br />Platform is fully operational.<br /><br />Thank you.</p><p><small>Jul <var data-var='date'>28</var>, <var data-var='time'>06:24</var> UTC</small><br><strong>Monitoring</strong> - Dear Customer,<br /><br />Server was reverted to the previous version in order to solve any new issues.<br />We are monitoring platform stability and update on progress.</p><p><small>Jul <var data-var='date'>28</var>, <var data-var='time'>06:04</var> UTC</small><br><strong>Investigating</strong> - Dear Customer ,<br /><br />We are experiencing service interruption.<br />Our support team is working on identifying and fixing the problem.<br />We will continue to update you on our progress .<br />Incident summary will be shared upon completion of all support activities.<br /><br />Thank you<br />DeviceVoice Team</p>tag:devicevoice.statuspage.io,2005:Incident/109970032022-08-28T21:01:36Z2022-08-28T21:01:36ZRelease 1.12.1<p><small>Aug <var data-var='date'>28</var>, <var data-var='time'>21:01</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Aug <var data-var='date'>28</var>, <var data-var='time'>20:02</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Aug <var data-var='date'>27</var>, <var data-var='time'>21:11</var> UTC</small><br><strong>Scheduled</strong> - Dear Customer,<br /><br />We would like to update you on planned platform maintenance window.<br />Service interruption is not expected.<br />We will issue notification on progress and completion.<br /><br />Thank you<br />DeviceVoice Team</p>tag:devicevoice.statuspage.io,2005:Incident/107774632022-08-06T07:45:00Z2022-08-07T15:24:53ZService Interruption<p><small>Aug <var data-var='date'> 6</var>, <var data-var='time'>07:45</var> UTC</small><br><strong>Resolved</strong> - Dear Customer,<br /><br />Our Service experienced an outage. During the issue RFID-keys could be unavailable. However, POS-terminals and QR-scanners worked as expected.<br /><br />In a half of an hour the issue had been successfully resolved.<br />All functionality is restored.<br />Platform is fully operational.<br /><br />Thank you.</p>tag:devicevoice.statuspage.io,2005:Incident/84106362021-11-07T21:09:56Z2021-11-07T21:09:56ZRelease 1.11.1<p><small>Nov <var data-var='date'> 7</var>, <var data-var='time'>21:09</var> UTC</small><br><strong>Completed</strong> - Dear Customer,
<br />
<br />We've finished all maintenance activities and verified latest updates.
<br />Platform is back to normal operation.
<br />
<br />Thank you
<br />DeviceVoice Team</p><p><small>Nov <var data-var='date'> 6</var>, <var data-var='time'>15:23</var> UTC</small><br><strong>Scheduled</strong> - Dear Customer,
<br />
<br />We would like to update you on planned platform maintenance window
<br />Service interruption is expected with minimal data loss.
<br />We will issue notification on progress and completion.
<br />
<br />Thank you
<br />DeviceVoice Team</p>tag:devicevoice.statuspage.io,2005:Incident/81412102021-10-03T10:17:43Z2021-10-26T17:49:37ZServer inaccessible<p><small>Oct <var data-var='date'> 3</var>, <var data-var='time'>10:17</var> UTC</small><br><strong>Resolved</strong> - Dear Customer,
<br />
<br />All functionality is restored.
<br />Platform is fully operational.
<br />
<br />Thank you.</p><p><small>Oct <var data-var='date'> 3</var>, <var data-var='time'>08:49</var> UTC</small><br><strong>Monitoring</strong> - Dear Customer,
<br />Patch was deployed in order to solve the identified issues.
<br />We are monitoring platform stability and update on progress.</p><p><small>Oct <var data-var='date'> 3</var>, <var data-var='time'>07:37</var> UTC</small><br><strong>Identified</strong> - Dear customers. <br />Issue identified. Telemetry/RFID work restored. We are working on restoring Portal UI.</p><p><small>Oct <var data-var='date'> 3</var>, <var data-var='time'>06:45</var> UTC</small><br><strong>Investigating</strong> - Dear Customer ,
<br />
<br />We are experiencing service interruption.
<br />Our support team is working on identifying and fixing the problem.
<br />We will continue to update you on our progress .
<br />Incident summary will be shared upon completion of all support activities.
<br />
<br />Thank you
<br />DeviceVoice Team</p>tag:devicevoice.statuspage.io,2005:Incident/79743622021-09-10T20:30:00Z2021-09-12T05:13:56ZDeviceVoice portal release 1.10.1<p><small>Sep <var data-var='date'>10</var>, <var data-var='time'>20:30</var> UTC</small><br><strong>Resolved</strong> - Dear Customer,<br /><br />We upgraded our platform and verified latest updates. <br />Platform is operating normal.<br /><br />Thank you<br />DeviceVoice Team</p>tag:devicevoice.statuspage.io,2005:Incident/78729902021-08-30T21:00:31Z2021-08-30T21:00:31ZDeviceVoice release 1.9.8<p><small>Aug <var data-var='date'>30</var>, <var data-var='time'>21:00</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Aug <var data-var='date'>30</var>, <var data-var='time'>20:35</var> UTC</small><br><strong>Verifying</strong> - Dear Customer,
<br />We are verifying latest deployed update.
<br />Will update you on results shortly.</p><p><small>Aug <var data-var='date'>30</var>, <var data-var='time'>20:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Aug <var data-var='date'>30</var>, <var data-var='time'>10:06</var> UTC</small><br><strong>Scheduled</strong> - Dear Customer,
<br />
<br />We would like to update you on planned platform maintenance window
<br />Service interruption is expected with minimal data loss.
<br />We will issue notification on progress and completion.
<br />
<br />Thank you
<br />DeviceVoice Team</p>tag:devicevoice.statuspage.io,2005:Incident/75637922021-07-23T23:50:32Z2021-07-23T23:50:32ZDeviceVoice portal release 1.9.7<p><small>Jul <var data-var='date'>23</var>, <var data-var='time'>23:50</var> UTC</small><br><strong>Completed</strong> - Dear Customer,
<br />We are verifying latest deployed update.
<br />Will update you on results shortly.</p><p><small>Jul <var data-var='date'>23</var>, <var data-var='time'>20:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jul <var data-var='date'>21</var>, <var data-var='time'>06:51</var> UTC</small><br><strong>Scheduled</strong> - Dear Customer,
<br />
<br />We would like to update you on planned platform maintenance window
<br />Service interruption is expected with minimal data loss.
<br />We will issue notification on progress and completion.
<br />
<br />Thank you
<br />DeviceVoice Team</p>tag:devicevoice.statuspage.io,2005:Incident/74431752021-07-08T22:00:33Z2021-07-08T22:00:34ZDeviceVoice portal release 1.9.7<p><small>Jul <var data-var='date'> 8</var>, <var data-var='time'>22:00</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jul <var data-var='date'> 8</var>, <var data-var='time'>20:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jul <var data-var='date'> 8</var>, <var data-var='time'>13:20</var> UTC</small><br><strong>Scheduled</strong> - Dear Customer,
<br />
<br />We would like to update you on planned platform maintenance window
<br />Service interruption is expected with minimal data loss.
<br />We will issue notification on progress and completion.
<br />
<br />Thank you
<br />DeviceVoice Team</p>tag:devicevoice.statuspage.io,2005:Incident/70149372021-05-16T13:00:30Z2021-05-16T13:00:30ZStability hot fix<p><small>May <var data-var='date'>16</var>, <var data-var='time'>13:00</var> UTC</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>May <var data-var='date'>16</var>, <var data-var='time'>11:09</var> UTC</small><br><strong>Verifying</strong> - Dear Customer,
<br />We are verifying latest deployed update.
<br />Will update you on results shortly.</p><p><small>May <var data-var='date'>16</var>, <var data-var='time'>11:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>May <var data-var='date'>16</var>, <var data-var='time'>10:20</var> UTC</small><br><strong>Scheduled</strong> - Dear Customer,<br /><br />We would like to update you on unplanned platform maintenance window.<br />Moderate (~15min) outage of service is expected with minimal data loss. The rest 105 minutes of the maintenance window will be used for stability monitoring.<br />We will issue notification on progress and completion.<br /><br />Thank you<br />DeviceVoice Team</p>tag:devicevoice.statuspage.io,2005:Incident/67572632021-03-24T23:30:00Z2021-04-15T10:02:41ZCards processing outage<p><small>Mar <var data-var='date'>24</var>, <var data-var='time'>23:30</var> UTC</small><br><strong>Resolved</strong> - Dear Customer,<br />We had experienced the service interruption.<br />We have identified the cause of the interruption.<br />Patch was deployed in order to solve the identified issues.<br />Also we've improved our monitoring system in order to see such issues in the future.</p>tag:devicevoice.statuspage.io,2005:Incident/65069562021-03-12T04:10:46Z2021-03-12T04:10:46ZDeviceVoice portal release 1.9.6<p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>04:10</var> UTC</small><br><strong>Completed</strong> - Dear Customer,
<br />
<br />We've finished all maintenance activities and verified latest updates.
<br />Platform is back to normal operation.
<br />
<br />Thank you
<br />DeviceVoice Team</p><p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>04:08</var> UTC</small><br><strong>Verifying</strong> - Dear Customer,
<br />We are verifying latest deployed update.
<br />Will update you on results shortly.</p><p><small>Mar <var data-var='date'>11</var>, <var data-var='time'>22:00</var> UTC</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>11</var>, <var data-var='time'>14:54</var> UTC</small><br><strong>Scheduled</strong> - Dear Customer,
<br />
<br />We would like to update you on planned platform maintenance window
<br />Service interruption is expected with minimal data loss.
<br />We will issue notification on progress and completion.
<br />
<br />Thank you
<br />DeviceVoice Team</p>tag:devicevoice.statuspage.io,2005:Incident/62524972021-02-12T11:18:10Z2021-02-12T11:18:11ZService interruption - monitoring<p><small>Feb <var data-var='date'>12</var>, <var data-var='time'>11:18</var> UTC</small><br><strong>Resolved</strong> - Dear Customer,
<br />
<br />All functionality is restored.
<br />Platform is fully operational.
<br />
<br />Thank you.</p><p><small>Feb <var data-var='date'>12</var>, <var data-var='time'>11:11</var> UTC</small><br><strong>Monitoring</strong> - Dear Customer,
<br />Patch was deployed in order to solve the identified issues.
<br />We are monitoring platform stability and update on progress.</p><p><small>Feb <var data-var='date'>12</var>, <var data-var='time'>11:10</var> UTC</small><br><strong>Identified</strong> - Dear Customer
<br />We have identified the cause for current service interruption and working on a solution.
<br />We will continue to update you on our progress.</p><p><small>Feb <var data-var='date'>12</var>, <var data-var='time'>11:09</var> UTC</small><br><strong>Investigating</strong> - Dear Customer ,
<br />
<br />We are experiencing service interruption.
<br />Our support team is working on identifying and fixing the problem.
<br />We will continue to update you on our progress .
<br />Incident summary will be shared upon completion of all support activities.
<br />
<br />Thank you
<br />DeviceVoice Team</p><p><small>Feb <var data-var='date'>12</var>, <var data-var='time'>10:53</var> UTC</small><br><strong>Monitoring</strong> - Dear Customer,<br />We are monitoring platform stability and update on progress.</p>tag:devicevoice.statuspage.io,2005:Incident/62042712021-02-05T20:21:23Z2021-02-05T20:21:23ZService interruption<p><small>Feb <var data-var='date'> 5</var>, <var data-var='time'>20:21</var> UTC</small><br><strong>Resolved</strong> - Dear Customer,
<br />
<br />All functionality is restored.
<br />Platform is fully operational.
<br />
<br />Thank you.</p><p><small>Feb <var data-var='date'> 5</var>, <var data-var='time'>20:09</var> UTC</small><br><strong>Investigating</strong> - Dear Customer ,<br /><br />We are experiencing service slowdown.<br />Our support team is working on identifying and fixing the problem.<br />We will continue to update you on our progress .<br />Incident summary will be shared upon completion of all support activities.<br /><br />Thank you<br />DeviceVoice Team</p>tag:devicevoice.statuspage.io,2005:Incident/61825832021-02-03T12:19:28Z2021-02-03T12:19:28ZService interruption<p><small>Feb <var data-var='date'> 3</var>, <var data-var='time'>12:19</var> UTC</small><br><strong>Resolved</strong> - Dear Customer,
<br />
<br />All functionality is restored.
<br />Platform is fully operational.
<br />
<br />Thank you.</p><p><small>Feb <var data-var='date'> 3</var>, <var data-var='time'>11:23</var> UTC</small><br><strong>Monitoring</strong> - Dear Customer,<br />Patch was deployed in order to solve the identified issues.<br />We are monitoring platform stability and update on progress.</p><p><small>Feb <var data-var='date'> 3</var>, <var data-var='time'>11:14</var> UTC</small><br><strong>Investigating</strong> - Dear Customer ,
<br />
<br />We are experiencing service interruption.
<br />Our support team is working on identifying and fixing the problem.
<br />We will continue to update you on our progress .
<br />Incident summary will be shared upon completion of all support activities.
<br />
<br />Thank you
<br />DeviceVoice Team</p>tag:devicevoice.statuspage.io,2005:Incident/61670882021-01-28T22:00:00Z2021-02-01T20:38:21ZService interruption<p><small>Jan <var data-var='date'>28</var>, <var data-var='time'>22:00</var> UTC</small><br><strong>Resolved</strong> - Dear Customer ,<br /><br />We were experienced a service interruption at January 29 from 12:08 to 12:20 (Kyiv).<br /><br />Thank you<br />DeviceVoice Team</p>tag:devicevoice.statuspage.io,2005:Incident/60288482021-01-15T08:18:58Z2021-01-15T08:18:58ZService interruption<p><small>Jan <var data-var='date'>15</var>, <var data-var='time'>08:18</var> UTC</small><br><strong>Resolved</strong> - Dear Customer,
<br />
<br />All functionality is restored.
<br />Platform is fully operational.
<br />
<br />Thank you.</p><p><small>Jan <var data-var='date'>15</var>, <var data-var='time'>08:11</var> UTC</small><br><strong>Monitoring</strong> - Dear Customer,
<br />Patch was deployed in order to solve the identified issues.
<br />We are monitoring platform stability and update on progress.</p><p><small>Jan <var data-var='date'>15</var>, <var data-var='time'>07:52</var> UTC</small><br><strong>Identified</strong> - Dear Customer
<br />We have identified the cause for current service interruption and working on a solution.
<br />We will continue to update you on our progress.</p><p><small>Jan <var data-var='date'>15</var>, <var data-var='time'>06:00</var> UTC</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Jan <var data-var='date'>15</var>, <var data-var='time'>06:00</var> UTC</small><br><strong>Investigating</strong> - Dear Customer ,
<br />
<br />We are experiencing service interruption.
<br />Our support team is working on identifying and fixing the problem.
<br />We will continue to update you on our progress .
<br />Incident summary will be shared upon completion of all support activities.
<br />
<br />Thank you
<br />DeviceVoice Team</p>tag:devicevoice.statuspage.io,2005:Incident/57439072020-12-07T14:48:57Z2020-12-07T14:48:57ZService interruption<p><small>Dec <var data-var='date'> 7</var>, <var data-var='time'>14:48</var> UTC</small><br><strong>Resolved</strong> - Dear Customer,
<br />
<br />All functionality is restored.
<br />Platform is fully operational.
<br />
<br />Thank you.</p><p><small>Dec <var data-var='date'> 7</var>, <var data-var='time'>13:27</var> UTC</small><br><strong>Monitoring</strong> - Dear Customer,
<br />Patch was deployed in order to solve the identified issues.
<br />We are monitoring platform stability and update on progress.</p><p><small>Dec <var data-var='date'> 7</var>, <var data-var='time'>13:04</var> UTC</small><br><strong>Investigating</strong> - Dear Customer ,
<br />
<br />We are experiencing service interruption.
<br />Our support team is working on identifying and fixing the problem.
<br />We will continue to update you on our progress .
<br />Incident summary will be shared upon completion of all support activities.
<br />
<br />Thank you
<br />DeviceVoice Team</p>tag:devicevoice.statuspage.io,2005:Incident/55254522020-11-09T11:00:00Z2020-11-09T17:35:22ZPortal major outage<p><small>Nov <var data-var='date'> 9</var>, <var data-var='time'>11:00</var> UTC</small><br><strong>Resolved</strong> - Portal was issuing an outage which was fixed in an hour.</p>tag:devicevoice.statuspage.io,2005:Incident/50525882020-09-20T20:00:55Z2020-09-20T20:00:55ZStabilize patch 1.9.4<p><small>Sep <var data-var='date'>20</var>, <var data-var='time'>20:00</var> UTC</small><br><strong>Completed</strong> - Sorry but this update is not ready yet. We will message you again when it will be scheduled!</p><p><small>Sep <var data-var='date'> 9</var>, <var data-var='time'>16:55</var> UTC</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:devicevoice.statuspage.io,2005:Incident/50525432020-09-08T15:00:00Z2020-09-09T16:49:23ZService interruption<p><small>Sep <var data-var='date'> 8</var>, <var data-var='time'>15:00</var> UTC</small><br><strong>Resolved</strong> - Dear Customer<br />You could notice a service interruption in the past. We could not notify you immediately, so just doing it now.<br />Thank you for staying tuned.</p>tag:devicevoice.statuspage.io,2005:Incident/49930952020-09-01T17:13:27Z2020-09-01T17:13:27ZService interruption<p><small>Sep <var data-var='date'> 1</var>, <var data-var='time'>17:13</var> UTC</small><br><strong>Resolved</strong> - Dear Customer,
<br />
<br />All functionality is restored.
<br />Platform is fully operational.
<br />
<br />Thank you.</p><p><small>Sep <var data-var='date'> 1</var>, <var data-var='time'>12:55</var> UTC</small><br><strong>Update</strong> - We are continuing to monitor for any further issues.</p><p><small>Sep <var data-var='date'> 1</var>, <var data-var='time'>12:34</var> UTC</small><br><strong>Monitoring</strong> - Dear Customer,
<br />Patch was deployed in order to solve the identified issues.
<br />We are monitoring platform stability and update on progress.</p><p><small>Sep <var data-var='date'> 1</var>, <var data-var='time'>12:32</var> UTC</small><br><strong>Identified</strong> - Dear Customer
<br />We have identified the cause for current service interruption and working on a solution.
<br />We will continue to update you on our progress.</p><p><small>Sep <var data-var='date'> 1</var>, <var data-var='time'>12:32</var> UTC</small><br><strong>Investigating</strong> - Dear Customer ,
<br />
<br />We are experiencing service interruption.
<br />Our support team is working on identifying and fixing the problem.
<br />We will continue to update you on our progress .
<br />Incident summary will be shared upon completion of all support activities.
<br />
<br />Thank you
<br />DeviceVoice Team</p>tag:devicevoice.statuspage.io,2005:Incident/49588582020-08-28T11:32:43Z2020-08-28T11:32:43ZService interruption - investigating<p><small>Aug <var data-var='date'>28</var>, <var data-var='time'>11:32</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Aug <var data-var='date'>28</var>, <var data-var='time'>10:10</var> UTC</small><br><strong>Monitoring</strong> - Dear Customer,
<br />Patch was deployed in order to solve the identified issues.
<br />We are monitoring platform stability and update on progress.</p><p><small>Aug <var data-var='date'>28</var>, <var data-var='time'>10:10</var> UTC</small><br><strong>Identified</strong> - Dear Customer
<br />We have identified the cause for current service interruption and working on a solution.
<br />We will continue to update you on our progress.</p><p><small>Aug <var data-var='date'>28</var>, <var data-var='time'>10:07</var> UTC</small><br><strong>Investigating</strong> - Dear Customer ,
<br />
<br />We are experiencing service interruption.
<br />Our support team is working on identifying and fixing the problem.
<br />We will continue to update you on our progress .
<br />Incident summary will be shared upon completion of all support activities.
<br />
<br />Thank you
<br />DeviceVoice Team</p>tag:devicevoice.statuspage.io,2005:Incident/48810562020-08-18T12:57:03Z2020-08-18T12:57:03ZService interruption - case identified<p><small>Aug <var data-var='date'>18</var>, <var data-var='time'>12:57</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Aug <var data-var='date'>18</var>, <var data-var='time'>12:51</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Aug <var data-var='date'>18</var>, <var data-var='time'>12:18</var> UTC</small><br><strong>Identified</strong> - Dear Customer
<br />We have identified the cause for current service interruption and working on a solution.
<br />We will continue to update you on our progress.</p>tag:devicevoice.statuspage.io,2005:Incident/48788032020-08-18T08:44:48Z2020-08-18T08:44:48ZService interruption - investigating<p><small>Aug <var data-var='date'>18</var>, <var data-var='time'>08:44</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Aug <var data-var='date'>18</var>, <var data-var='time'>05:45</var> UTC</small><br><strong>Monitoring</strong> - Dear Customer,
<br />Patch was deployed in order to solve the identified issues.
<br />We are monitoring platform stability and update on progress.</p><p><small>Aug <var data-var='date'>18</var>, <var data-var='time'>05:36</var> UTC</small><br><strong>Identified</strong> - Dear Customer
<br />We have identified the cause for current service interruption and working on a solution.
<br />We will continue to update you on our progress.</p><p><small>Aug <var data-var='date'>18</var>, <var data-var='time'>05:36</var> UTC</small><br><strong>Investigating</strong> - Dear Customer ,
<br />
<br />We are experiencing service interruption.
<br />Our support team is working on identifying and fixing the problem.
<br />We will continue to update you on our progress .
<br />Incident summary will be shared upon completion of all support activities.
<br />
<br />Thank you
<br />DeviceVoice Team</p>